FAQsWhat is a colormatrix Membership?Colormatrix offers an inclusive membership that gives you access to luxury services at members-only pricing. How many appointments can I schedule at one time? You can have two appointments scheduled at one time. Once you attend your scheduled appointment, you can request another. Can I request a specific stylist or colorist?Colormatrix makes every attempt to accommodate your requests while prioritizing you getting the most out of your membership. Membership：Every time you come in for hairstyle，you get 15% OFF and One Free Coffee！All our drinks are natural. How do I tip? You may tip in cash or on your card directly with your stylist. We recommend tipping on the full a la carte service price. How long does my membership last? EFFECTIVE FORM THE DAY YOU REGISTRATION IN THE STORE. SALON POLICIESIf you have any questions, please do not hesitate to ask.TIPPING/GRATUITYPlease bring cash for gratuity. If you would like to use your card you may do so directly with your stylist through Venmo.PACKAGE PURCHASES: Packages are non-refundable and non-transferable. Please note the expiration date upon purchasing for JOIN US MEMBERSHIP: PLEASE PURCHASED AND BRING THE RECEIPT IN THE STORE FOR REGISTRATION. FOR MORE INFORMATION PLEASE CALL 212-470-4555. Pricing, promotions, programming, terms & restrictions subject to change & may be modified or terminated at any time without notice.VIP May not be combined with other service discounts for more information please contact us.